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How to Cancel Your Photo Book Subscription (At Any Time)
Published 10/4/24
Chatbooks Ideas
Whether you've accidentally created a duplicate subscription or you're trying to upgrade to a different subscription product (or you just need to cancel), the answer is YES. You can cancel your Chatbooks Monthly Mini or Monthbook subscription at any time.
The fastest, simplest way to cancel your Monthly Mini or Monthbook Subscription is directly from the Chatbooks app. Once your subscription is cancelled, you'll have 90 days from your cancellation date to use any pending credits. You can print books or Chatbooks can extend any pending credits if you reactivate your Subscription.
Follow these steps to cancel your photo book subscription:
How to cancel your subscription from the Chatbooks App:
- Open and log in to your Chatbooks account
- In the upper left-hand corner of the app, click the Menu bar
- Click on "My Books"
- Tap on your Active Subscription
- Hit the settings gear in the top right corner
- Press "Manage Subscription"
- Tap "Cancel Subscription" and select an applicable reason
You can also watch a video tutorial below for further instructions (for both iOS and Android devices).
How to Cancel My Subscription on iOS
Watch this YouTube video and follow the steps:
How to Cancel My Subscription on Android
- Open your Chatbooks app, and tap "My Subscription," which you can navigate to from the "My Books" tab
- Tap the "Settings" gear wheel in the top right-hand corner
- Press "Manage Subscription"
- Hit "Cancel Subscription" at the bottom of the screen and select a reason