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Unfortunately I am writing today to inform you of a breach in data security at Chatbooks. On the evening of May 5, 2020, we learned that certain user information was stolen from our database in a cyber attack.
We are currently working with a digital security and forensics firm to assess the extent of this data security breach. In our review, we found that the breach occurred on March 26, 2020, and that the stolen information appears to consist primarily of Chatbooks login credentials, including names, email addresses, and individually salted and hashed passwords. Additionally, for a small portion of the affected records, some phone numbers, FacebookIDs, and inactive social media access and merchant tokens were also stolen.
No payment or credit card information was compromised in any way -- we do not store payment and credit card information in our database. And we currently have no evidence to suggest that any other personal information or photos were stolen.
Even though the stolen Chatbooks passwords were not stored in plain text format, as a precaution we recommend that you change your password at your earliest convenience.
Please accept our sincere apologies for any worry and inconvenience this incident causes you. The security and privacy of your information is very important to us, and we are working hard to learn from this breach and further harden our defenses against future cyber attacks.
Sincerely,
Nate Quigley