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Privacy Policy
Updated May 22, 2026
At Chatbooks Inc., (“Chatbooks,” “we,” and/or “us”) we value the privacy of individuals who use our applications, websites, and related services (collectively, our “Services”). This privacy policy (the “Privacy Policy”) explains how we collect, use, and disclose information from users of our Services (“Users”). By using our Services, you agree to the collection, use, disclosure, and procedures this Privacy Policy describes. Beyond the Privacy Policy, your use of our Services is also subject to our Terms of Service.
Information We Collect
We may collect a variety of information from or about you or your devices from various sources, as described below.
In this Privacy Policy, “Personal Information” means any Personal Information relating to an identified or identifiable individual. We may collect Personal Information about you from various sources described below. Where applicable, we indicate whether and why you must provide us with your Personal Information, as well as the consequences of failing to do so. If you do not provide your Personal Information when requested, you may not be able to use the full extent of the Services if that Personal Information is necessary to provide you with the Services or if we are legally required to collect it.
A. Information You Provide to Us.
Registration and Account Information. When you sign up for an account, we ask you for your name, email address, and phone number. If you sign up using a social media account, we will also receive information from those social media services such as your name, photographs, and email address.
Communications. If you contact us directly, we may receive additional information about you, such as your name, email address, phone number, the contents of a message or attachment that you may send to us, and other information you choose to provide. When you communicate with us online, third party vendors receive and store these communications on our behalf. When we send you emails, we may use embedded pixels or other technologies to track information about your receipt and interaction with our emails, such as whether and when you open them, whether you access any links included in our emails, how long you read our emails, whether you forward our emails and to whom, your Location Information (described below), and your Device Information (described below), to learn how to deliver a better customer experience and improve our Services.
Ambassador and Affiliate Applications. If you apply to be part of our ambassador or affiliate programs, we receive your name, email, location (i.e., city, state/province/region, and country), social media handle, and information about your experience on our Services, and any other information you choose to provide.
Payment Information. If you make a payment on our Services, your payment-related information, such as credit card or other financial information, is collected by our third-party payment processor on our behalf.
Surveys. We may ask you to complete a survey that asks about your experience with our Services. If you decide to participate, we will ask you for information about your interests, demographics, and experience with our Services.
B. Information We Collect When You Use Our Services
Location Information. When you use our services, we receive your location information. For example, we infer your location information by using your IP address.
Device Information. We receive information about the device and software you use to access our Services, including IP address, device type, device identifiers, web browser type and version, operating system version, phone carrier and manufacturer, application installations, mobile advertising identifiers, and push notification tokens.
User Content. You may post photos, videos, chats, and comments on our Services. You can share this content in collaborative environments with other users, such as with your friends or family members (“Groups”). We and our third-party partners receive the content you post, send, or receive through our Services and information about those posts and messages, such as when it was posted or sent.
Usage Information. We automatically receive information about your interactions with our Services, like the pages or other content you view, referrer information (the website you visited before coming to our Services), the dates and times of your visits, the searches you conduct, the Groups you are part of, purchases you make, your comments, and any content you post.
Your Contacts. If you permit us to access the address book on your device, we may access and store names and contact information from your address book to facilitate invitations and social interactions that you initiate through our Services and for other purposes described in this privacy policy or at the time of consent or collection. We also collect your contacts if you invite them to use our Services or share information or content with them from our Services.
Information from Cookies and Other Tracking Technologies. We and our third-party partners collect information about your activities on our Services using cookies, pixel tags, SDKs, or other tracking technologies. Our third-party partners, such as analytics, advertising, and security partners, may also use these technologies to collect information about your online activities over time and across different services. We and third-party service providers may use the following cookies:
- Strictly necessary cookies. Some cookies are strictly necessary to make our Services available to you, for example, to provide login functionality. We cannot provide you with the Services without this type of cookie.
- Functional cookies. These are used to recognize you when you return to our Services. This enables us to personalize our content for you, to provide you with a customized experience on our Services, and to remember your preferences and various settings (for example, your choice of language or region).
- Analytics Cookies. We also use Cookies for website and app analytics purposes in order to operate, maintain, and improve our Services. We may use our own analytics Cookies or use third-party analytics providers to collect and process certain analytics data on our behalf.
- Advertising Cookies. We and our third-party partners use Cookies to help us and our advertisers show you relevant advertising, as well as to present ads to you on sites that are not owned or operated by us to promote our services, articles or events. The cookies are used to make advertising messages more relevant to you and your interests. They also perform functions like preventing the same ad from continuously re-appearing.
C. Information We Receive from Other Sources
Information from Users of our Services. Our Services allow individuals to purchase gift subscriptions for third parties. If somebody buys a subscription as a gift for you, we will collect information about you, including your name and email address.
Information from Third-Party Sites. If you participate in our Facebook pages, like The 100 Club, we may collect information that you post to those pages.
How We Use the Information We Collect
We may use the information we collect:
- To provide, maintain, improve, and enhance our Services;
- To personalize your experiences on our Services such as by providing tailored content and recommendations;
- To understand and analyze how you use our Services and develop new products, services, features, and functionality;
- To communicate with you, provide you with updates and other information relating to our Services, provide information that you request, respond to comments and questions, and otherwise provide customer support;
- For marketing and advertising purposes, such as developing and providing promotional and advertising materials that may be relevant, valuable, or otherwise of interest to you;
- To generate anonymized or aggregate data containing only de-identified, non-personal information that we may use for any lawful purpose;
- To send you text messages and push notifications;
- To facilitate transactions and payments;
- To find and prevent fraud and abuse, and respond to trust and safety issues that may arise;
- For compliance purposes, including enforcing our Terms of Use or other legal rights, or as may be required by applicable laws and regulations or requested by any judicial process or governmental agency; and
- For other purposes for which we provide specific notice at the time the information is collected.
How We Disclose the Information We Collect
Affiliates. We may disclose any information we receive to our current or future affiliates for any of the purposes described in this Privacy Policy.
Vendors and Service Providers. We may disclose any information we receive to vendors and service providers retained in connection with the provision of our Services.
User Content. Your name, username, and other profile information will always be viewable and searchable by other users. The content you post to the Services will be displayed on the Services and viewable by other users that are within your Groups by default. We are not responsible for the other users’ use of available information, so you should carefully consider whether and what to post or how you identify yourself on the Services.
Social Networks and Other Online Services. Our Services allow you to, upon your direction, disclose information to social networking services, such as X, Facebook, and Instagram. You understand and agree that the use of your information by any social networking websites will be governed by the privacy policies of these third-party platforms and your settings on that platform. We encourage you to review their privacy policies.
Analytics Partners. We use analytics services such as Google Analytics to collect and process certain analytics data. You can learn more about Google’s practices by visiting https://www.google.com/policies/privacy/partners/.
Advertising Partners. We work with third-party advertising partners to collect and process your information in order to show you ads that we think may interest you. Some of our advertising partners are members of the Digital Advertising Alliance (https://optout.aboutads.info) and serve ads through cookie-based technologies. Please visit their opt-out pages to learn about how you may opt out of receiving certain web-based personalized ads from member companies. These opt-outs will apply only to our third-party advertising partners that are members of these organizations. These opt-outs will not apply when our partners serve ads through non-cookie based technologies. You can access any settings offered by your mobile operating system to limit ad tracking, or you can install the AppChoices mobile app to learn more about how you may opt out of personalized ads in mobile apps.
As Required By Law and Similar Disclosures. We may access, preserve, and disclose your information if we believe doing so is required or appropriate to: (a) comply with law enforcement requests and legal process, such as a court order or subpoena; (b) respond to your requests; or (c) protect your, our, or others’ rights, property, or safety. For the avoidance of doubt, the disclosure of your information may occur if you post any objectionable content on or through the Services.
Merger, Sale, or Other Asset Transfers. We may transfer your information to service providers, advisors, potential transactional partners, or other third parties in connection with the consideration, negotiation, or completion of a corporate transaction in which we are acquired by or merged with another company or we sell, liquidate, or transfer all or a portion of our assets. The use of your information following any of these events will be governed by the provisions of this Privacy Policy in effect at the time the applicable information was collected.
Consent. We may also disclose your information with your permission.
Legal Basis for the Processing of Personal Information
If you are based in the European Economic Area, Switzerland or the United Kingdom (“Europe”), we only process your Personal Information where we have a legal basis to do so. The legal bases we rely on include:
- Consent. We may process your Personal Information on the basis of consent in some circumstances. For example, we may ask you to consent to our use of cookies and similar technologies, or to sign up to direct marketing. You can withdraw your consent at any time by contacting us.
- Necessary to perform a contract. We will process your Personal Information where it is necessary to give effect to a contract between you and us, for example when you subscribe to our services, or otherwise accept our Terms of Use.
- Necessary for compliance with a legal obligation to which we are subject. We may process your Personal Information where we are required to do so to comply with our legal obligations, for example to comply with tax and accounting obligations.
- Necessary for a legitimate interest that we pursue. Where we or a third party have a legitimate interest in using your Personal Information, we may do so provided that our interest is not overridden by your rights and interests. Specifically, we have a legitimate interest in using your Personal Information for product development and analytics purposes, and otherwise to improve the safety, security and performance of the Services.
Your Choices
Sharing Preferences. Certain information may be publicly available to others. To change whether certain information is publicly viewable, you can adjust the settings in your account.
Contacts. You may enable or disable the sharing of contacts information by going to your device settings and rescinding access to your contacts.
Marketing Communications. You can unsubscribe from our promotional emails via the link provided in the emails. Even if you opt out of receiving promotional email messages from us, you will continue to receive administrative messages from us. You can opt out from our promotional SMS messages by replying “STOP” to our message.
Third Parties
Our Services may contain links to other websites, products, or services that we do not own or operate. We are not responsible for the privacy practices of these third parties. Please be aware that this Privacy Policy does not apply to your activities on these third-party services or any information you disclose to these third parties. We encourage you to read their privacy policies before providing any information to them.
Data Security
We make reasonable efforts to protect your information by using physical and electronic safeguards designed to improve the security of the information we maintain. However, because no electronic transmission or storage of information can be entirely secure, we cannot guarantee the security or privacy of your information. For any questions regarding our security practices, to report issues, or to inquire about bug bounties, please email report.an.issue@chatbooks.com.
Data Retention
We take measures to delete your Personal Information or keep it in a form that does not permit identifying you when this Personal Information is no longer necessary for the purposes for which we process it, unless we are required by law to keep it for a longer period. When determining the retention period, we take into account various criteria, such as the type of products or services provided to you, the nature and length of our relationship with you, mandatory retention periods and the statute of limitations.
Your European Data Rights
If you are located in Europe, you may have the additional rights described below:
- Access and Correction. Access the Personal Information that we have about you, obtain a copy and have us correct or update it.
- Restriction, Anonymisation, Blocking or Deletion. Ask us to restrict, anonymise, block, or delete your Personal Information (unless we are legally obliged to keep it).
- Portability. Request us to transfer your Personal Information to another person, organisation or business of your choosing.
- Withdrawal of Consent. You may withdraw any consent you previously provided to us regarding the processing of your Personal Information at any time and free of charge. We will apply your preferences going forward and this will not affect the lawfulness of the processing before you withdrew your consent.
- Right to Object. Object at any time to the processing of your Personal Information where we rely on our legitimate interests.
- Complaints. You may lodge a complaint with a supervisory authority, including in your country of residence, place of work, or where an incident took place. We would, however, appreciate the chance to deal with your concerns before you approach a supervisory authority, so please contact us in the first instance.
You may exercise these rights by contacting us using the details in the “Contact Information” section below. Before fulfilling your request, we may ask you to provide reasonable Personal Information to verify your identity. Please note that there are exceptions and limitations to each of these rights, and that while any changes you make will be reflected in active user databases instantly or within a reasonable period of time, we may retain Personal Information for backups, archiving, prevention of fraud and abuse, analytics, satisfaction of legal obligations, or where we otherwise reasonably believe that we have a legitimate reason to do so.
International Data Transfers
We may transfer your Personal Information outside of Europe and, in particular, to the United States, where the level of protection of Personal Information may be different than in your country. If we do so, we will comply with applicable data protection laws. For more Personal Information about how we transfer Personal Information outside of Europe, or to obtain a copy of the contractual safeguards we use for such transfers (if applicable), please contact us as specified below.
Children’s Privacy
We do not knowingly collect, maintain, or use Personal Information from children under the age of 18, and no part of our Service(s) is directed to children. If you learn that a child has provided us with Personal Information in violation of this Privacy Policy, then you may alert us by emailing us at privacy@chatbooks.com.
U.S. State Privacy Notice
This section of the Privacy Policy provides additional information for residents of U.S. states that have enacted comprehensive privacy laws that apply to our operations (the “U.S. State Privacy Laws”). This section applies to “Personal Information” or “Personal Data” as defined by the U.S. State Privacy Laws, whether collected online or offline (herein referred to as “Personal Information”). This section does not address or apply to our handling of personal information that is exempt under U.S. State Privacy Laws, such as publicly available information or aggregated or de-identified information.
A. Categories of Personal Information We Collect, Process, and Disclose
The information we collect, use, and disclose about you will vary depending on how you interact with our Services. Over the past 12 months, we may have collected, used, and disclosed each of the categories of Personal Information about you, as described below.
- Identifiers, including name, alias, address, unique personal identifier, online identifiers, internet protocol address, email address, account name, phone number, or other similar identifiers.
- Categories of information listed in the California Customer Records statute (Cal. Civ. Code Section 1798.80(e)), including name, physical characteristics or description, address, telephone number.
- Characteristics of Protected Classifications under California or Federal Law, including sex and marital status.
- Commercial Information, including records of products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies
- Internet or Other Electronic Network Activity Information, including browsing history, search history, and information regarding a consumer’s interaction with an internet website, application or advertisement.
- General (Non-Precise) Geolocation Data.
- Inferences Drawn from Personal Information, including consumer profiles reflecting a consumer's preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.
- Sensitive Personal Information, including account log-in in combination with any required security or access code, password, or credentials allowing access to an account.
B. Our Purposes for Processing Personal Information
We use the Personal Information we collect:
| Purpose | Categories of Personal Information Used for This Purpose |
|---|---|
|
Identifiers, Categories of information listed in the California Customer Records statute, Characteristics of Protected Classifications under California or Federal Law, Commercial Information, Internet or Other Electronic Network Activity Information, General (Non-Precise) Geolocation Data, Inferences Drawn from Personal Information, Sensitive Personal Information |
|
Identifiers, Categories of information listed in the California Customer Records statute, Characteristics of Protected Classifications under California or Federal Law, Commercial Information, Internet or Other Electronic Network Activity Information, General (Non-Precise) Geolocation Data, Inferences Drawn from Personal Information, Sensitive Personal Information |
|
Identifiers, Categories of information listed in the California Customer Records statute, Characteristics of Protected Classifications under California or Federal Law, Commercial Information, Internet or Other Electronic Network Activity Information, General (Non-Precise) Geolocation Data, Inferences Drawn from Personal Information, Sensitive Personal Information |
|
Identifiers, Categories of information listed in the California Customer Records statute, Characteristics of Protected Classifications under California or Federal Law, Commercial Information, Internet or Other Electronic Network Activity Information, General (Non-Precise) Geolocation Data, Inferences Drawn from Personal Information, Sensitive Personal Information |
|
Identifiers, Categories of information listed in the California Customer Records statute, Characteristics of Protected Classifications under California or Federal Law, Commercial Information, Internet or Other Electronic Network Activity Information, General (Non-Precise) Geolocation Data, Inferences Drawn from Personal Information, Sensitive Personal Information |
|
Identifiers, Categories of information listed in the California Customer Records statute, Characteristics of Protected Classifications under California or Federal Law, Commercial Information, Internet or Other Electronic Network Activity Information, General (Non-Precise) Geolocation Data, Inferences Drawn from Personal Information, Sensitive Personal Information |
|
Identifiers, Categories of information listed in the California Customer Records statute, Characteristics of Protected Classifications under California or Federal Law, Commercial Information, Internet or Other Electronic Network Activity Information, General (Non-Precise) Geolocation Data, Inferences Drawn from Personal Information, Sensitive Personal Information |
|
Identifiers, Categories of information listed in the California Customer Records statute, Characteristics of Protected Classifications under California or Federal Law, Commercial Information, Internet or Other Electronic Network Activity Information, General (Non-Precise) Geolocation Data, Inferences Drawn from Personal Information, Sensitive Personal Information |
|
Identifiers, Categories of information listed in the California Customer Records statute, Characteristics of Protected Classifications under California or Federal Law, Commercial Information, Internet or Other Electronic Network Activity Information, General (Non-Precise) Geolocation Data, Inferences Drawn from Personal Information, Sensitive Personal Information |
|
Identifiers, Categories of information listed in the California Customer Records statute, Characteristics of Protected Classifications under California or Federal Law, Commercial Information, Internet or Other Electronic Network Activity Information, General (Non-Precise) Geolocation Data, Inferences Drawn from Personal Information, Sensitive Personal Information |
C. Categories of Third Parties to Which We Disclose Your Information
We may disclose your information to third parties, including the following categories of third parties:
- Service providers and vendors to help us provide our products and services to you, including by investigating suspicious activity, detecting and stopping threats, facilitating payments, providing customer support, improving the functionality of our products and services, providing technical infrastructure services, analyzing how our products and services are used, conducting research and surveys, and marketing and promoting our products and services
- Analytics partners to see how well products and services are performing and understand users’ experience
- Advertising partners to select advertisements for you, or measure and improve advertising effectiveness
- Law enforcement or other third parties in connection with legal requests, to comply with applicable law or to prevent harm
- Third parties in mergers and other corporate transactions
- Corporate affiliates
In addition to the purposes above, third parties may process your information for purposes set forth in their privacy policies.
We disclose Identifiers, Categories of information listed in the California Customer Records statute (Cal. Civ. Code Section 1798.80(e)), Commercial Information, Geolocation Data, and Internet or Other Electronic Network Activity Information to Advertising Partners, and we have engaged in these disclosures over the past 12 months. For a list of third parties to whom we sell or may sell information, please see the section titled “Information from Cookies and Other Tracking Technologies,” above. Under the U.S. State Privacy Laws, some of these data disclosures may broadly be considered a “sale” of Personal Information, processing of Personal Information for targeted advertising, and “sharing” of Personal Information for cross-context behavioral advertising. We do not use or disclose Sensitive Personal Information as defined in the CCPA for purposes other than those set forth in that law. We do not sell your Sensitive Personal Information.
We do not knowingly “sell” or “share” Personal Information about consumers under the age of 18 for cross-context behavioral advertising. We do not knowingly process Personal Information about consumers under the age of 13. We do not knowingly collect, use, or sell Personal Information for the purpose of training large language models.
D. Your U.S. State Privacy Rights
Some states provide consumers certain rights regarding their Personal Information. Depending on where you live and subject to certain exceptions, you may exercise the following rights:
- The right to confirm whether we process your personal information and to know the categories of personal information we have collected or disclosed about you, as well as the sources of such personal information, the purposes, and the third parties or categories of third parties to whom such personal information is disclosed.
- The right to request that we disclose to you the categories of personal information we have collected or disclosed about you, as well as the sources of such personal information, the purposes, and third parties or categories of third parties to whom such personal information is disclosed.
- The right to access, correct, or delete the specific pieces of Personal Information we have collected about you.
- The right to opt out of the “sale” of your Personal Information, the “sharing” of your Personal information for cross-context behavioral advertising, and the processing of your Personal Information for targeted advertising.
- The right to limit our collection, use or disclosure of your sensitive Personal Information, where permitted by law. The right to be free from discriminatory treatment for the exercise of your privacy rights.
- The right to appeal any decision with regard to your privacy request.
- The right to opt-out of profiling in furtherance of producing legal or significant decisions concerning a consumer. We do not engage in such profiling.
- If your Personal Information is profiled in furtherance of decisions that produce legal or similarly significant effects concerning you, you have the right to question the result of the profiling, to be informed of the reason that the profiling resulted in the decision, and, if feasible, to be informed of the actions you might have taken to secure a different decision and the actions that you might take to secure a different decision in the future. You also have the right to review your Personal Information used in the profiling, and if applicable, have the data corrected and the profiling decision reevaluated based upon the corrected data. We do not engage in such profiling.
E. Exercising Your U.S. State Privacy Rights
Submitting Requests. You can submit access, correction, deletion, and appeal requests by sending us an email to privacy@chatbooks.com using the email address associated with your account. If you visit our website using a web browser with the Global Privacy Control (“GPC”) signal enabled, we will treat the GPC signal as a request to opt out of targeted advertising, “sharing,” and “sales.”
Verification. Requests for access to, deletion, or correction of Personal Information are subject to our ability to verify your identity. To verify your identity, we may ask you to provide additional personal information that you have previously provided to us.
Authorizing an Agent. If you are acting as an authorized agent to make a request to know, delete, or correct on behalf of a California resident, please send an email to privacy@chatbooks.com and attach a written authorization signed by the resident. We may still require the California resident to directly verify their identity and confirm that they have provided you permission to submit the request.
Changes to Our Privacy Policy
We will post any adjustments on this page, and the revised version will be effective when it is posted. If we materially change the ways in which we use or disclose Personal Information previously collected from you through the Services, we will notify you through the Services, by email, or other communication.
Contact Us
If you have any questions, comments, or concerns about our processing activities, please email us at privacy@chatbooks.com or write to us at:
Chatbooks, Inc.
Attn: Customer Service
4100 N Chapel Ridge Road
Suite 350
Lehi, UT 84043, USA
You may also contact our EU representative at chatbooks@gdpr-rep.com or by writing to our representative at:
DP-Dock GmbH
Attn: Customer Service
Ballindamm 39
20095 Hamburg
Germany