Two weeks ago we announced a few changes to the way we price and ship Chatbooks that will start on October 26th. Many of you were excited about the upcoming improvements, but enough of you said you would rather skip those improvements to avoid a price increase. As a small company that cares about every one of our customers, we wanted to respond and offer options that work for you!
So today we’re announcing a “Downgrade Discount,” giving you the option to save $2 per volume when you opt-in to Economy Shipping. To activate this discount, simply email email@example.com, starting October 26th.
Economy Shipping is just a new name for what we used to call “Turtle” Shipping. We had planned to discontinue this shipping method because of variable and inconsistent shipping speeds—but if this slower free shipping has been working well enough for you, this option will let you continue exactly as you were.
Thank you for sharing your thoughts and ideas with us, and for hanging in there with us as we make these changes! We want to “stay small,” no matter how big we grow. We’re listening, and we care!
Nate + Vanessa